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Employee Relations Specialist

Detalle de la Vacante

Objetivo del puesto:

As an Employee Relations Specialist in the Employee and Manager Support Section of the Global Business Centre, you will be responsible for managing several cases at any one time, many of which may be considered ‘complex’.

Descripción de la empresa:

International leader company in taste and nutrition.

Funciones y retos de la posición:

Kerry Global Business Services (GBS) is an integral enabler of Kerry’s vision to be our Customer’s most valued partner, creating a world of sustainable nutrition.
There are five key elements of our success:

  • We are a key enabler for Kerry’s vision – We enable the business, by making it easier for everyone to deliver, to allow a focus on commercial excellence
  • We focus on continuous excellence – We apply continuous excellence to everything we do, eliminating waste and optimizing our services across functions
  • We purposefully manage and develop talent – We attract and nurture talent to deliver innovative, digital business solutions and services
  • We are anchored in our operating model – Through our scalable platform, we support Kerry’s strategic growth objectives
  • We win together as true partners – We unlock value by providing best in class solutions and services across all of Kerry

Join the team as a EMPLOYEE RELATIONS SPECIALIST and contribute to the achievement of the following challenges:

Key responsibilities will include:

  • Providing advice and support to our Employees and People Managers on all Employee Relations cases that come into the GBSC including sensitive & complex cases.
  • Managing the formal case cycle and coordinating the case management process using the required technology and methods of communication.
  • Coordinating and delivering training and development to People Managers to coach and upskill them, enabling them to appropriately manage and develop theri people and build high permorfing teams.
  • Ensuring a positive experience for all Employees and People Managers, even when processes and situations are challenging ones, by maintaining respect for individuals and delivering excellent customer service at all times.
  • Ensuring high quality collaboration with all other Specialist / Service Centre teams to ensure alignment and consistency of services delivered.

Qualifications and skills

  • Bachelor's degree completed.
  • 5 Years’ experience in labor relations.
  • Knowledge of employment law.
  • Knowledge of union management.
  • Experience in Lean processes.
  • Efficient use of MS Office. Especially Excel.
  • Advanced level of English.
  • At the same time we are looking for 2 profiles who speak French and 2 Portuguese, in addition to English.

We are looking for someone with:

  • Excellent communication skills
  • High level of service attitude
  • Ability to manage cases and oversee multiple workloads.
  • Proactively using problem-solving skills.
  • Accountability

Do you have the ability to solve problems, work on your initiative, good organizational skills, and business experience? We look forward to your request!


Prestaciones y Beneficios:
• Superiores

Experiencia deseable:

-Bachelor's degree completed. -5 Years’ experience in labor relations. -Knowledge of employment law. -Knowledge of union management. -Experience in Lean processes -Efficient use of MS Office. Especially Excel

Características de la Vacante:

Industria / Sector:
Alimentos y bebidas

Área / Departamento:
Recursos Humanos

Querétaro, Querétaro

Horarios / turnos:
Lunes a viernes-Flex time

Disponibilidad para viajar:

Inglés requerido:

Otro idioma requerido:
Portugués (2) y Francés (2), buen manejo, capaz de entablar conversaciones.

ID de la Vacante:

Responsable de la Vacante:

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